At Kumikla, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.

Order Cancellation and Changes

You may request to cancel or make changes to your order within 12 hours of placing it.
Contact us at:
Email: [email protected]
Phone: +1 (209) 393-3439

After this period, we cannot guarantee changes or cancellation.

Return Policy

To begin a return, please contact our Customer Support Team at [email protected] for authorization. All returns must be requested within 30 days of receiving your order.

Return Address:
Receiver: Kumikla
12995 Seneca Rd, Victorville, CA 92392, United States
+1 (209) 393-3439

Accepted Reasons for Return

• Damaged or Defective Items
• Incorrect Items Received
• Sizing Issues (only if item is unworn and in original condition)

Non-Eligible Returns

• Change of mind
• Used, washed, or altered items
• Unauthorized returns

Return Shipping Costs

Customers are responsible for return shipping unless the return is due to a defect or our error. We recommend using a trackable shipping method.

Refunds

Once your return is approved and received, we will process your refund to your original payment method within 5–7 business days, depending on your bank.

Note:

• Original shipping fees are non-refundable.
• Unauthorized returns will not be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [email protected] with a photo of the item and a description of the issue.

Contact Us

For any issues, reach out to our support team:
Email: [email protected]
Phone number: +1 (209) 393-3439